Overview
The Practices section allows administrators to manage multiple practice locations within the system. This feature helps organizations with multiple sites or branches maintain separate information while sharing the same system and patient database.
Accessing Practices Management
- Navigate to Settings in the top menu
- Select System from the sidebar menu
- Click on Practices
Practices List
The main screen displays all practices in the system with key information:
- ID No.: Unique system identifier for the practice. This is needed when customizing the online booking widget
- Name: Practice name
- Address: Physical location of the practice
- Action buttons: Edit and Delete options for each practice
View Options
The Practices list includes two tabs:
- Active Practices: Currently operational practice locations
- Deleted Practices: Previously removed practices that can be restored
List Features
- Search: Filter practices by name using the search bar
- Rows Per Page: Control how many practices display per page (default is 10)
- Add Practice: Create a new practice location
- Back: Return to the previous screen
Adding a New Practice
To add a new practice, click the "Add Practice" button on the Practices list page. You'll need to provide:
Practice Information
- Name: Official name of the practice
- Address: Street address (can be separated into multiple fields)
- Postcode/ZIP: Postal code
Contact Details
- Phone: Main contact number
- Fax: Fax number (if applicable)
- Email: Primary email address
- Website: Practice website URL
Practice Photo
Once the practice is saved you can upload a practice photo.
- Upload a square image for online booking display
- Used to represent the practice in patient-facing interfaces
- The practice logo or a picture of the building are examples which might be used
Actions
- Save: Create the new practice
- Back: Return to practices list without saving
Editing a Practice
To edit an existing practice, click the "Edit" button next to the practice name. The editing form includes:
Basic Information
- Update practice name
- Modify address and contact details
- Change website information
Practice Photo
- View current practice photo
- Upload a new photo if needed
- Delete existing photo
Actions
- Save: Update the practice information
- Delete: Remove the practice (it will move to Deleted Practices)
- Back: Return to practices list without saving changes
Restoring Deleted Practices
To restore a previously deleted practice:
- Click the Deleted Practices tab
- Locate the practice to restore
- Click the Restore button next to the practice
- The practice will return to the Active Practices list
Best Practices
- Maintain consistent naming conventions for multiple practices
- Ensure contact information is current and accurate
- Use high-quality, professional photos for online booking
- Consider practice-specific branding in photos and names
- Review practice information periodically for accuracy
Multi-Practice Management
If your organization has multiple locations:
- Each practice can be assigned to specific users
- Users can have access to one or more practices
- Practice selection affects reporting, booking, and other system functions